Prekių pirkimo-pardavimo taisyklės

2. GENERAL PROVISIONS

2.1. The Buyer confirms acceptance of the Rules after having reviewed them and by ticking the box next to the statement: "I have read and agree to the Rules for the Purchase and Sale of Goods on partm8." The Rules so confirmed shall constitute a legally binding document upon the Parties, setting out the rights and obligations of the Buyer and the Seller, as well as other terms and conditions related to the purchase and sale of goods on partm8.com.

2.2. A Buyer for whom an Account is created on PartM8.com shall confirm the Rules upon their first login to the website. Upon the Buyer's confirmation of the Rules, they shall apply to all purchases made by the Buyer on the partm8.com platform and to all Contracts concluded therein.

2.3. Upon updating the Rules, the updated version shall apply from the moment of its publication on the website, and the Buyer shall be informed of such update in accordance with the procedure set out in Clause 2.4 of the Rules.

2.4. In the event of changes in market conditions or where required by the legislation of the Republic of Lithuania, the Company shall have the right to amend, revise, or supplement the Rules. Buyers shall be informed thereof upon logging into their Account on partm8.com or when forming a shopping cart. In all cases, following the update of the Rules, the Buyer may place an Order only after having reviewed and accepted the updated version of the Rules.

2.5. The Buyer must review the Privacy Policy approved and publicly published by the Company.

3. REGISTRATION

3.1. Buyer registration on the website partm8.com shall be carried out by the system administrator by entering the Buyer's submitted details into the system.

3.2. Upon completion of the registration procedure, a temporary login password shall be sent to the Buyer's indicated email address. The Buyer must change the temporary password upon first login to the system.

4. ORDER OF GOODS

4.1. The Buyer may create an Order and purchase Goods on partm8.com by choosing one of the following methods:

4.1.1. by logging into the platform and manually entering the data required to form the Order;

4.1.2. by uploading the list of searched products in *.CSV format to the ordering platform.

4.2. The Order shall be generated automatically according to the priority selected by the Buyer, which may be based on the lowest price, fastest delivery, or other criteria.

4.3. When ordering Goods by one of the methods specified in Clauses 4.1.1–4.1.2 of the Rules, the Buyer must provide, in the relevant information fields of the partm8.com system, all data necessary for the proper execution of the Order (including billing and shipping address details). Such data shall be processed on partm8.com in accordance with the procedure set out in the Privacy Policy.

4.4. Upon indication of the shipping address, the Buyer shall be presented with a list of the Goods to be delivered. The Buyer shall have the right to amend or adjust the Order details until the initiation of the Order processing procedure, which is considered to have started upon clicking the "Submit for Matching" button.

4.5. After the Order has been formed, a dedicated window shall display to the Buyer the prices of the Goods and delivery, applicable delivery timeframes, and the amount of applicable taxes.

4.6. Upon the Buyer's confirmation that the formed Order meets its requirements, the Buyer shall make payment to the specified bank account. The payment reference must indicate the relevant Order number. Upon receipt of payment, the status of the Order in the system shall be changed to "paid", the Contract shall be deemed concluded, and an invoice shall be made available to the Buyer for review.

4.7. If the Buyer fails to make payment to the specified bank account, the Order shall not be executed, and the sale and purchase contract shall be deemed not concluded.

4.8. Each Order placed by the Buyer shall be stored in the Company's database.

4.9. The Company shall not be liable for improper submission of an Order by the Buyer, in particular for inaccuracies resulting in delays in the execution of the Order or failure to deliver the ordered Goods.

5. RIGHTS OF THE BUYER

5.1. The Buyer shall have the right to purchase Goods and place Orders on partm8.com in accordance with the procedure set out in these Rules.

5.2. The Buyer shall have the right to cancel an Order in accordance with the procedure established in these Rules.

5.3. The Buyer shall have other rights as provided for in these Rules, the Privacy Policy, and the applicable laws of the Republic of Lithuania.

6. OBLIGATIONS OF THE BUYER

6.1. When using the Company's services, the Buyer must fulfil its obligations, comply with these Rules, the Privacy Policy, and other applicable terms and conditions, and must not violate the laws of the Republic of Lithuania.

6.2. The Buyer must pay for the ordered Goods and accept them in accordance with the procedure set out in these Rules.

7. RIGHTS OF THE SELLER

7.1. The Seller shall not be liable for total or partial non-performance or improper performance of contractual obligations if such non-performance results from force majeure circumstances beyond the Seller's control, which the Seller could not reasonably have foreseen, prevented, or avoided at the time of conclusion of the Contract, nor overcome their consequences.

7.2. The Seller shall have the right to adjust the prices of Goods and services and to recalculate the amount of applicable taxes. After the Seller has confirmed an Order, the price of the Goods may be changed only in exceptional cases due to objective and material reasons beyond the Seller's control (subject to supporting evidence of such reasons).

7.3. If purchase credit has been granted to the Buyer and the Buyer fails to settle payments on time or otherwise breaches its contractual obligations, the Seller shall have the right to suspend further supply of Goods or execution of other Orders until the breach has been fully remedied.

7.4. The Seller shall have the right to execute Orders (deliver Goods) in instalments where this is objectively necessary due to supply or logistics circumstances.

7.5. The Seller shall have other rights as provided for in these Rules, the Privacy Policy, and the applicable laws of the Republic of Lithuania.

8. OBLIGATIONS OF THE SELLER

8.1. The Seller shall execute the Buyer's Orders in accordance with the procedure and conditions set out in these Rules and, where necessary, shall provide information related to the execution of the Order using the contact details specified by the Buyer.

8.2. The Seller undertakes to respect the Buyer's privacy and to process the Buyer's Personal Data solely in accordance with these Rules, the Privacy Policy, and the applicable laws of the Republic of Lithuania and the European Union.

8.3. The Seller undertakes to inform the Buyer of any suspension or termination of the Company's functions that are material to the execution of an Order. The provision of such information in the Account on partm8.com or on the website shall be deemed proper notification.

8.4. In exceptional cases, where objectively justified circumstances arise that the Seller could not have foreseen or controlled in advance, delivery of the Goods may be delayed or become impossible. In such case, the Company undertakes to contact the Buyer regarding the possibilities for further execution of the Order.

8.5. If, due to circumstances beyond the Seller's control or other objective reasons, it is not possible to deliver some of the Goods specified in the Buyer's Order, the Seller shall inform the Buyer accordingly, and the amount paid for the undelivered Goods shall be refunded to the Buyer within 14 (fourteen) business days from the date of notification, by transferring the funds to the same bank account from which the payment was made, unless the Parties agree otherwise.

8.6. The Seller undertakes to perform other obligations imposed on the Seller by these Rules and the applicable laws of the Republic of Lithuania.

9. PRICE OF GOODS, PAYMENT PROCEDURE AND TERMS

9.1. Prices on the Company's website are indicated in euros and include the value added tax (VAT) applicable at the relevant time under the law, as well as any other applicable taxes, if any. The price indicated on the website represents the standard price of the Goods at which the Buyer may purchase the respective Goods. The base price of the Goods is determined by the respective Supplier.

9.2. The Buyer may pay for the ordered Goods using one of the following methods (the available options may be limited, therefore, the final list of payment methods applicable to a specific Order shall be indicated alongside the relevant Order):

9.2.1. by bank transfer;

9.2.2. by other methods specified on the partm8.com website.

9.3. Upon the Seller's receipt of payment for the Goods, or upon confirmation of purchase financing (where such method of payment is applicable), the order for the Goods is considered confirmed.

9.4. The Company shall have the right to apply the following additional charges to the Buyer:

9.4.1. Platform (commission) fee – the amount of the commission fee (if applicable) is indicated in the specific order created before the Buyer confirms it.

9.4.2. Delivery Charges – information regarding the applicable delivery charges shall be provided to the Buyer together with the description of the respective Goods and provided in the created order.

10. DELIVERY OF GOODS

10.1. The Buyer undertakes to specify the exact delivery address for the Goods.

10.2. The Goods are delivered by the Supplier or its authorized representative.

10.3. In exceptional circumstances, the supply of the Goods may be delayed due to unforeseen circumstances beyond the Seller's control, which the Seller could not reasonably control or foresee at the time of conclusion of the sale and purchase agreement. In such case, the Seller undertakes to contact the Buyer and agree upon revised delivery timeframes and other relevant conditions.

10.4. The Seller shall not to be held liable for failure to comply with delivery deadlines if the Goods are not delivered or are delivered late due to the fault of third parties unrelated and/or independent of the Seller, or due to circumstances attributable to the Buyer.

10.5. Upon delivery of the Goods to the Buyer, the Buyer must, together with the carrier, inspect the condition of the shipment and the Goods and sign the shipment handover-acceptance document (consignment note). Once the Buyer signs the shipment handover-acceptance document (consignment note), the Goods shall be deemed delivered in proper condition, free from damage not attributable to manufacturing defects, and without any non-conformity in the quantity or components of the Goods that could have been identified during an external inspection. If the Buyer notices that the packaging of the delivered Goods is damaged (crumpled, wet, or otherwise externally damaged), that the Goods are damaged, and/or that the Goods are incomplete or otherwise non-conforming, the Buyer must record such remarks in the shipment handover-acceptance document (consignment note) and, in the presence of the carrier, draw up a free-form report concerning the damage and/or non-conformity of the shipment and/or Goods. If the Buyer fails to perform these actions, the Seller shall be released from liability for damage to the Goods and for non-conformity in the quantity or components of the Goods, provided that such non-conformity could have been identified during an external inspection of the Goods.

10.6. The risk of accidental loss or damage to the Goods shall pass to the Buyer from the moment the Goods are delivered to the Buyer.

11. QUALITY GUARANTEE OF THE GOODS

11.1 The Company shall not be liable for the fact that the Goods offered on the Seller's website may not correspond in size, shape, shade, or other parameters to the actual size, shape, shade, or other characteristics of the Goods due to the display settings of the device used by the Buyer or other technical reasons beyond the Seller's control. The Buyer is therefore advised to rely on the characteristics of the Goods in the product specification.

11.2. The Goods shall be subject to the manufacturer's (Supplier's) quality guarantee in accordance with the terms and conditions and time limits established by the manufacturer. Information regarding the applicable warranty conditions shall be provided together with the Goods, in other documents relating to the Goods, or publicly announced on the Supplier's website or other official sources of information. Where the Buyer submits claims regarding the quality of the Goods or warranty service, the Seller may act as an intermediary in forwarding the Buyer's claim to the Supplier and, subject to agreement, coordinating its examination. This provision shall not limit the mandatory statutory rights of the Buyer established by applicable law.

11.3. The Seller does not provide after-sales warranty service for the Goods.

12. RIGHT TO WITHDRAW FROM THE SALE AND PURCHASE AGREEMENT

12.1. An order shall be deemed placed and the sale and purchase agreement concluded at the moment the Buyer makes payment for the ordered Goods. The Buyer shall have the right, within 1 (one) business day from the date of payment, to submit a written request to the Company to cancel the order. If such request is not submitted within the specified time limit, the order shall be deemed irrevocable and the Buyer shall not have the right to demand its termination, unless otherwise provided in the agreement between the Parties.

12.2. If the Buyer submits a written request to the Company to cancel the order within 1 (one) business day from the date of payment when a part of the order is already being executed, the Contract can be terminated in regard to the part of the order, which is yet to be executed. The portion of the order already under way shall remain in full force and effect, and the sale and purchase agreement with respect to such goods shall not be terminated.

12.3. Where the right set out in Clause 12.1 of these Rules is exercised, the amounts indicated in the paid invoice shall be refunded to the Buyer.

12.4. The refund shall be made within 14 (fourteen) calendar days after the Seller receives the Buyer's notice of intention to exercise the right provided for in Clause 12.1 of these Rules. The refund for the Goods shall be made using the same method of payment as that used by the Buyer for the purchase, unless the Buyer and the Seller agree otherwise.

13. LIABILITY

13.1. The Buyer shall be liable for any unlawful actions performed using the website partm8.com.

13.2. The Buyer shall be responsible for the protection and/or disclosure of their login credentials to third parties. If a third party uses the services provided by the Company by logging into partm8.com using the Buyer's login credentials, the Seller shall consider such person to be the Buyer.

13.3. The Seller shall be released from any liability where losses arise due to the Buyer's failure, despite having been given the opportunity, to review these Rules and the Privacy Policy, having disregarded the Seller's recommendations and their own obligations.

13.4. Where partm8.com contains links to third-party websites, the Company does not guarantee that the information accessible by clicking such links (except where the Seller expressly indicates that a specific link provides information about the characteristics of the Goods offered to the Buyer or other related product information) is correct, complete, or accurate. Third parties shall be responsible for the content, accuracy, completeness, and correctness of the information they provide. The Company shall not be obliged to verify externally transmitted or stored information or to determine the existence of unlawful activities.

13.5. The Company shall not be liable for the proper performance of mutual obligations between the Buyer and the Supplier whose Goods the Buyer orders via partm8.com.

14. EXCHANGE OF INFORMATION

14.1. Communication relating to the purchase of Goods via partm8.com, irrespective of the Supplier of the Goods, shall be carried out using the contact details provided on the e-commerce website. Where the Buyer and the Supplier communicate regarding the Goods by means other than through partm8.com, the Company shall assume no liability or risk arising from such communication.

14.2. The Company shall send all notices in accordance with the procedure set out in these Rules and the Privacy Policy to the email address provided by the Buyer at the time of registration or when placing an order, and/or to other contact details specified by the Buyer.

15. FINAL PROVISIONS

15.1. These Rules have been drawn up in accordance with the laws of the Republic of Lithuania.

15.2. The laws of the Republic of Lithuania shall govern any legal relationships arising from these Rules.

15.3. All disputes arising from the implementation of these Rules shall be settled by negotiation. If no agreement is reached within 20 (twenty) business days, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania, at the place of registration of the Seller's registered office.